Effective Date: 1 September 2024
Welcome to Hara Essentials. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, www.haraessentials.com, or purchase our products.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information You Provide
When you interact with us, we may collect the following personal information:
- Name, email address, phone number, and billing/shipping address when you place an order.
- Payment details (processed securely via a third-party payment gateway).
- Any information you provide when contacting customer support.
1.2. Information Automatically Collected
When you visit our website, we may collect:
- Device information (e.g., IP address, browser type, and operating system).
- Log data, including pages viewed, time spent on pages, and referring/exit pages.
- Cookies and tracking technologies to enhance site functionality and personalize your experience.
2. How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment: To process payments, ship orders, and send order confirmations.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing: To send promotional emails, newsletters, and special offers (with your consent).
- Site Improvement: To analyze website performance and improve user experience.
- Legal Compliance: To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Third-Party Service Providers: Partners that help us process payments, ship orders, or analyze site performance (e.g., payment processors, shipping carriers, analytics platforms).
- Legal Authorities: When required to comply with legal obligations or protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enable site functionality (e.g., keeping items in your cart).
- Personalize your experience (e.g., recommending products based on browsing history).
- Analyze traffic and improve website performance.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and Correction: Request a copy of your personal information or correct inaccuracies.
- Data Deletion: Request that we delete your personal information, subject to legal requirements.
- Marketing Opt-Out: Unsubscribe from marketing emails using the “Unsubscribe” link in any email or by contacting us directly.
To exercise your rights, contact us at hello@haraessentials.com.
6. Data Security
We take reasonable precautions to protect your information. This includes:
- Secure Socket Layer (SSL) encryption for data transmission.
- Limiting access to personal data to authorized personnel only.
While we strive to protect your data, no online system is entirely secure. Please use strong passwords and notify us immediately if you suspect unauthorized access to your account.
7. Children’s Privacy
Hara Essentials does not knowingly collect personal information from children under 13. If you believe we have collected information from a child, contact us immediately, and we will delete the data.
8. International Users
Our website is intended for users located in the United States. If you are accessing our website from outside the U.S., you consent to the collection and processing of your data in accordance with this Privacy Policy and U.S. law.
9. California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal data we collect.
- The right to request deletion of your data.
- The right to opt out of the sale of personal information (though we do not sell data).
To exercise these rights, email us at hello@haraessentials.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Hara Essentials LLC
Email: hello@haraessentials.com
Phone: (408)359-6085